AbstractBackground: A breach in a duty in respect to reasonable care and skill which result in injury to patient is now count as a failure to provide service to patient. Such act can result in a lawsuit against the doctor (service provider), under the Consumer Protection Act (CPA). Material and Methods: A present cross-sectional questionnaires study was undertaken to study awareness of Consumer Protection Act amongst intern working at M. P. Shah Govt. Medical Collage, Jamnagar during October – December 2016. Results: Out of total 110, males were 62 (56.36%) and females were 48(43.63%) with mean awareness score about CPA were 9.85 ± 3.95 and 10.16 ± 4.01 respectively with p value was 0.357 (not significant). Conclusion: CPA awareness was found to be low among both male and female interns. Therefore, medical professionals need to update their knowledge and understanding on CPA and its amendments to be on a legally safer side.
Keywords: Consumer Protection Act; Medical Indemnity Insurance; Negligence.